Charges and payment

  • The price for the supply of the Services shall be the price set out in the Order.
  • The Customer shall pay for the Services in advance when placing their Order.
  • The Council shall produce an annual invoice for payment for the Services on or around 1 September in each year. Payment by the Customer shall be made within 14 days of receipt of the invoice.
  • Payment may be made by way of 12 monthly instalments, at the sole discretion of the Council. 
  • All amounts payable by the Customer under the Contract are exclusive of value added tax (VAT). Where any taxable supply for VAT purposes is made under the Contract by the Council to the Customer, the Customer shall, on receipt of a valid VAT invoice from the Council, pay to the Council such additional amounts in respect of VAT as are chargeable on the supply of the Services at the same time as payment is due for the supply of the Services. 
  • Failure to pay an invoice shall result in recovery charges and recovery action by the Council. 
  • Once a Contract has been terminated and the Customer subsequently wishes to reinstate the Contract, the Customer shall be liable for a returns charge. The Contract will not be renewed, and the Trade Waste Containers will not be returned until all outstanding accounts are settled.
  • The Customer shall pay an initial administrative set-up fee at the start of the Contract. Any amendments requested by the Customer thereafter, including but not limited to change in location or Service, shall be charged in accordance with the Council Fees.
  • The Council reserves the right to increase or decrease charges at any time to compensate for increases in disposal or other cost over which the Council considers it has no control, any changes to be notified to the Customer in writing by the Council 4 weeks prior to commencement.