Trade Waste Terms and Conditions

Supply of services by the council

The Council shall:

  • Supply the Services to the Customer.
  • The Council shall provide the Customer with the relevant size and number of Trade Waste Containers. The Trade Waste Containers shall remain in the ownership of the Council for the Contract’s duration.
  • The Council reserves the right to amend the Prescribed Collection Dates.
  • The Services may be varied by the Council during Bank Holidays, other holidays, during emergencies or to meet other operational requirements including inclement weather or in other circumstances outside the control of the Council. The Council does not guarantee to provide an alternative collection. Where possible the Council will try to notify the Customer in advance. Any such variation will be without liability to the Council; however, the Council will try to make arrangements for any uncollected Trade Waste to be collected.
  • The Customer agrees to assist the Council in attempts to make alternative arrangements for the collection of the Trade Waste. The Customer acknowledges that circumstances may dictate that an alternative method of storage and/or disposal of the Trade Waste may need to be undertaken by the Customer in the interim at their own risk and cost.
  • The Council and the Customer shall comply with all legislation and officially recognised guidance and codes of practice relating to the Services including the Environmental Protection Act 1990 and the Control of Pollution Act 1974.
  • The Council shall not be liable for any loss or damage for failure to collect the waste from the Customer because of any event beyond the Council's control including access issues, adverse weather conditions, accidents, or obstruction of any public road or highway.
  • The Customer gives the Council the right to enter the Customer’s premises at any time with or without vehicles and with or without notice for the purposes of carrying out the Services.
  • Upon receipt of the Order, the Customer gives the Council the right to enter the Customer’s premises to complete a risk assessment for the site.
  • The Customer shall not deposit any waste on the public highway in advance of collection. 
  • The Council reserves the right to refuse to collect uncontained waste, loose waste, unidentified waste, compacted waste and waste placed in the wrong Trade Waste Containers. Where the Council, at its sole discretion, collects these wastes, the Customer shall be charged an additional collection rate in accordance with the Council Fees.
  • The Council is entitled to take test samples and photographic evidence of the Customer’s waste at any time during the term of this Contract to satisfy itself that the Customer’s description of the waste is true, accurate and complete.
  • Should overloading occur when the Trade Waste Containers are collected as part of the Service, additional charges may be made at the Council’s discretion in accordance with the Council Fees.