Comments and Complaints

Complaints and Feedback

Find out how you can submit a complaint or give feedback to the Council.

Compliments

If a member of staff or one of our teams has provided great service, we'd love to hear about it.

Standards - Complaints about Councillors

Learn about how to make a standards complaint against a Councillor, and about the Councillor complaint process.

All councils are required to have a local Councillor Code of Conduct. This code of conduct has been adopted by the Council, based on the Local Government Association (LGA) Model Councillor Code of Conduct.

Complaints Policy and Procedure

We realise that sometimes things can go wrong and people are not always happy with the service they receive from the Council.

Service Update - Online Forms

Complaints and Feedback

Compliments

Standards - Complaints about Councillors

Councillors' Code of Conduct

Complaints Policy and Procedure

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