Privacy Notice - Duty Planner Services
Processing your information
In order to deal with your general enquiry we will need to obtain some information from you to establish how we can help you and what advice to give.
Purpose of Processing
Your information will be used by South Hams District Council and/or West Devon Borough Council in dealing with your general planning enquiry. (This does not include representations on existing applications). Your information will be used to contact you with advice and guidance in relation to your question by the Planning Services department.
The Data Controller
South Hams District Council
Follaton House,
Plymouth Road,
Totnes,
Devon
TQ9 5NE
The Data Processor
Planning Department
- South Hams District Council, Follaton House, Plymouth Road, Totnes, TQ9 5NE
Data Protection Officer
Data Protection Office, South Hams District Council, Follaton House, Plymouth Road, Totnes, TQ9 5NE
Email the data protection officer.
Information Security and Data Sharing
Your information is stored securely and not shared with any other services without your verbal or written permission.
Accuracy of Information
We will process the information given at the time of your enquiry.
Retention
Once your enquiry has been dealt with, your personal information is held for 6 months and then automatically deleted in a secure manner.
Transferring Data outside the EU
Your information will not be transferred outside the EU by South Hams District Council.
Individual Rights
You have certain rights under the Data protection Act and the EU General Data protection Regulations (GDPR). These can be found on the ICO website.
If you would like to exercise any of these rights, please Email the data protection officer.
Complaints
If you are dissatisfied with the service that you have received in relation to your Planning Representation and wish to make a complaint, you should visit our Complaints and Feedback page.
You can also write to use at
South Hams District Council
Follaton House
Plymouth Road
Totnes
TQ9 5NE