Privacy and Personal Data

South Hams District Council takes your privacy seriously.

All representations received in respect of a planning application will be processed in accordance with The Town and Country Planning (Development Management Procedure) (England) Order 2015.

Please also see How to comment on Planning Applications in order to protect data of others.

Purpose of processing

Your information will be used by the Council in determining an application for planning permission. Any representations received are published online on our public register and this includes your name and address.

Your personal email address, signatures and any contact numbers will be redacted from public viewing but we will hold this information on our planning system. Your information could also be used to contact you regarding the application for the following reasons:

1. If the application is withdrawn
2. If the application is revised
3. When a decision is made
4. If the application is being heard at a committee
5. If an appeal is lodged

Data Controller

The data controller for your information is:

South Hams District Council

Follaton House

Plymouth Road

Totnes

TQ9 5NE

Data Processor

The data processor for your information is:

South Hams District Council

Follaton House

Plymouth Road

Totnes

TQ9 5NE

Information security and data sharing

Your information is stored securely and any information that is not available on the Council's website is not shared with other services within South Hams District Council. However, if there is a Planning Appeal then we will share your information with the Planning Inspectorate.

Accuracy of your information

We will process the information given at the time of your request in writing. If your contact details or information changes please ensure you contact us on 01803 861234 and ask to speak to Planning.

Retention

Representations on applications will be made available online for a period of 6 months following a decision or appeal (whichever is later). After this time representations are available for internal planning use for a further period after which time we will ensure your information is deleted securely. This will be done automatically on an annual basis at the end of each year.

Transferring Data outside the EU

Your information will not be transferred outside the EU by the Council. However anyone who has access to the internet can view the planning representations received, even if they have not registered.

Individual rights

You have certain rights under the Data protection Act and the EU General Data protection Regulations (GDPR). These can be found on the ICO website.

If you would like to exercise any of these rights, please email the data protection officer.

Data Protection Officer

The Councils have a duty to appoint a Data Protection Officer. The Council's Data Protection Officer is Drew Powell, South Hams District Council, Follaton House, Plymouth Road, Totnes, Devon TQ9 5NE

If you have any queries about our privacy notices or would like to exercise your data rights or make a complaint, please contact the Data Protection Officer by email, telephoning 01803 861234 or writing to them at Data Protection Officer, South Hams District Council, Follaton House, Plymouth Road, Totnes, Devon TQ9 5NE

If you are not happy with how we have handled your complaint, you have the right to contact the Information Commissioner's Office to raise your concerns about how we have processed your information or how we have responded to your request to exercise any of your rights in relation to your information:

• Telephone them on 0303 123 1113
• Visit their website at www.ico.org.uk/concerns
• Write to them at:
  
  Information Commissioner's Office
  
  Wycliffe House
  
  Water Lane
  
  Wilmslow
  
  Cheshire
  
  SK9 5AF