Privacy and Personal Data

South Hams District Council takes your privacy seriously.

This notice sets out what we will do with your personal information and who we may share it with.

How we use your information

We collect and retain personal and site information, in various formats, in order to deliver services to you.

The purposes for which we may use your data (including sensitive personal information) include:

• For maintaining and updating the Brownfield land register
• For publishing the Brownfield land register which we have a statutory duty to provide
• For contacting people to raise queries or request clarification of matters associated with the land they have submitted
• For occasional customer survey analysis on the service provided to enable us to identify improvements

The personal information you provide will not be used for any other purpose unless required by law, to prevent or detect crime or to protect public funds.

Length of time we keep your information

For sites included on the register, we keep your personal information and site details until such time that the site is removed from the register or for a maximum of 15 years, then the data is deleted. We will not keep your personal information associated with sites that are not included on the register. Information will be deleted within two months from the date of the latest published update of the Brownfield land register.

Sharing your information

So that the Council can provide a Brownfield land register, we may occasionally need to share your information with partner organisations to assist with the delivery of the register. This may include:

• Other Councils
• Organisations contracted by the Council to deliver our services

Where information is shared, the Council has written agreements and protocols in place to ensure that your data is secure and protected to the same levels that the Council requires.

Retention and Transferring of data outside the EU

We will at all time hold your information securely, in hard copy format, electronically or both.

Your personal data will be kept secure by the Council and will be kept within the European Economic Union (EEU). Where the Council uses a third party to store your personal data and it is stored outside the UK/EEU, the Council will ensure that appropriate safeguards are in place to keep your personal data secure.

Individual Rights

You have a number of rights under the General Data Protection Regulations. These can be found on the ICO website.

If you would like to exercise any of these rights, please email the data protection officer.

Data Controller

The data controller for your information is:

South Hams District Council

Follaton House

Plymouth Road

Totnes

TQ9 5NE

Data Processor

The data processor for your information is:

South Hams District Council

Follaton House

Plymouth Road

Totnes

TQ9 5NE

Data Protection Officer

The Councils have a duty to appoint a Data Protection Officer. The Council's Data Protection Officer is Drew Powell, South Hams District Council/West Devon Borough Council, Follaton House, Plymouth Road, Totnes, Devon TQ9 5NE

If you have any queries about our privacy notices or would like to exercise your data rights or make a complaint, please contact the Data Protection Officer by email the data protection officer, telephoning 01803 861234 or writing to them at Data Protection Officer, South Hams District Council/West Devon Borough Council, Follaton House, Plymouth Road, Totnes, Devon TQ9 5NE

If you are not happy with how we have handled your complaint, you have the right to contact the Information Commissioner's Office to raise your concerns about how we have processed your information or how we have responded to your request to exercise any of your rights in relation to your information:

• Telephone them on 0303 123 1113
• Visit their website at www.ico.org.uk/concerns
• Write to them at:
  
  Information Commissioner's Office
  
  Wycliffe House
  
  Water Lane
  
  Wilmslow
  
  Cheshire
  
  SK9 5AF