Contracts

You can find details of Freedom of Information requests relating to contracts with the Council here.

We're keen to promote the transparency of the contract data we hold. This information can be accessed through the following sources.

Contracts Register

Contracts awarded, details of frameworks and dynamic purchasing systems can be found on our e-procurement contracts register on Supplying the South West.

Contracts Register


Contracts Finder

Contracts Finder website was launched in February 2015 alongside the Public Contracts Regulations 2015. The Regulations require in-scope bodies to publish all advertised UK public sector procurement opportunities and contract awards above certain thresholds on Contracts Finder:

£10,000 for central government bodies and

£25,000 for wider public sector bodies

You can use Contracts Finder to:

  • search for contract opportunities in different sectors
  • find out what’s coming up in the future
  • look up details of previous tenders and contracts

Contracts Finder


Local Government Transparency Code

Information which must be published as set out in the Local Government Transparency Code 2015.

Local Government Transparency Code 2015


Other Contracts

Click on the selections below to view details of our contracts.

Contracts

ICT Support and Maintenance Contracts

Every month the Councils receive a number of Freedom of Information Requests regarding our ICT Support and Maintenance contracts. The list below details all our current contracts, and includes:

  • The supplier name
  • A description of the product or service
  • The start and end date of the contract
  • The cost of the product or service

This list will be updated regularly as contracts change.

For more information, please contact mike.ward@swdevon.gov.uk.

You can also see our ICT FOI Library.

The costs below relate to the overall cost which is shared between South Hams and West Devon Councils.

Supplier Description Start date End date Cost
Adaxes Adaxes Annual Maintenance and Support 08/04/2024

07/04/2025

$1,483.52

Adelante Adelante Smartpay Web and Telephone payments. Bank reconcilliation 01/04/2024

31/03/2026

£185,350.00

Bottomline BACS Payment Gateway PT-X Annual Service Charge - 3 year, £10,500 per year 22/12/2024

21/12/2025

£11,911.49

BPR Ltd Platinum Subscription to Engage Process Modeller 01/10/2023

30/09/2024

£10,150.00

Cadcorp Cadcorp maintenance - GeognoSIS/WebMap/ Local Knowledge WS/Find IT WS 01/02/2024

31/01/2025

£15,730.00

CADLine Autodesk AutoCAD Line 10/07/2021

10/07/2024

£5,766.00

Civica Modern Gov Annual Support & Maintenance 01/02/2024

31/01/2025

£13,580.52

Civica eXpress elections Software  South Hams 01/04/2024

31/03/2025

£14,029.94

Civica eXpress elections Software  West Devon 01/04/2024

01/03/2025

£14,429.54

Civica Civica Financials  31/03/2023

30/10/2028

£157,199.00

Concerto Asset Management Sotware 01/09/2023

31/08/2024

£34,000.00

Corbel Solutions Trustwave WebMarshal Essentials 1 year subscription and support 29/11/2023

28/11/2024

£11,374.35

DEF Software Ltd DEF Master.Gov Planning system 01/04/2023

31/03/2026

£114,212.00

Document Management Group 14 scanners - 12 month support and consumables 09/03/2024

08/03/2025

£4,000.00

Granicus govDelivery subscription 02/06/2023

01/06/2024

£10,566.80

Halo Service Desk Software 01/08/2023

31/07/2024

£17,420.00

Ideagen Pentana Risk Performance Management Software 18/06/2024

17/06/2025

£12,739.62

Learning Pool Ltd On Line Training Software 29/07/2022

29/07/2023

£11,640.00

Logo Tech Annual Hosting Fee for Treasury Management - 23/24 10/05/2023

10/05/2024

£2,100.00

Paddle.net Matomo Cloud Business Web Analytics 31/08/2023

30/08/2024

£1,065.61

MHR iTrent HR software 27/02/2023

26/05/2024

£22,168.00

Netcall Liberty Create Low Code Platform 14/03/2024

13/03/2025

£100,870.00

Netcall Liberty Connect and Converse Contact Centre Software 01/04/2024

31/03/2025

£101,594.00

NEC Software Assure Environmental Health Software 01/06/2024

31/05/2025

£14,478.00

NEC Software I@W Enterprise Document Management System 01/06/2024

31/05/2025

£10,000.00

NEC Software M3 Landcharges 01/11/2023

31/10/2024

£22,000.00

NEC Software NEC Revenues and Benefits,  Citizen Access Portal and Support 01/10/2023

30/09/2027

£237,519.00

Open Digital Co-operative Drupal annual subscription SH and WD 09/06/2023

08/06/2025

£3,344.40

Paessler PRTG 5000 Network monitoring  08/05/2024

07/05/2025

€ 2,999.70

PatchMyPC PatchMyPC Licence 17/04/2024

16/04/2025

£2,499.00

PDQ.com PDQ Inventory Software management and deployment 08/01/2022

08/01/2023

£450.00

PDQ.com PDQ Deploy Software management and deployment 08/01/2022

08/01/2023

£450.00

Phoenix Software Veeam Data Platform Advanced Universal subscription licence 16/11/2023

15/11/2024

£15,084.44

Phoenix Software Veeam backup for O365 licence 16/11/2023

15/11/2024

£5,898.90

Proact IT UK Ltd Sys Track Cloud Remote Diagnostics 20/04/2025

19/04/2025

£9,465.60

Real Asset Management Financial Asset Manasgement Software 21/04/2024

20/04/2025

£3,920.76

Recite Me Cloud based accessibility software toolbar 13/03/2023

12/03/2026

£12,840.00

Silktide Ltd Silktide Web Accessibilty Monitor 01/06/2023

31/05/2024

£4,322.10

Softcat Airwatch - Vmware Workspace - ONE Mobile device management 29/08/2023

28/08/2024

£8,118.00

StatMap Ltd Cloud-hosted LLPG and Gazetteer management 16/10/2023

15/10/2024

£22,407.24

The AV Group Council Chamber Audio & Visual Systems Support - Follaton 13/07/2022

12/07/2025

£3,000.00

The AV Group Council Chamber Audio & Visual Systems Support - Kilworthy 06/06/2023

06/06/2026

£3,000.00

Trustmarque Microsoft Office and M365 E5 licensing 01/08/2023

31/07/2024

£165,779.70

Updata WAN Intersite connectivity 01/01/2022

01/03/2022

£4,650.00

Whitespace Allon Mobile Subscriptions 01/07/2024

30/06/2025

£2,696.40

Whitespace Whitespace Powersuite Maintenance 01/10/2023

30/09/2024

£3,477.50

Whitespace TomTom Webfleet subscription 01/10/2023

30/09/2024

£487.92

Whitespace South Hams Waste Management Software  01/10/2023

30/09/2024

£42,291.75

Whitespace Trade Waste Software 01/10/2024

30/09/2027

£10,000.00

Facilities Contracts

Query Answer
Office and Building Cleaning Service contract that is focused around office, commercial and building cleaning services 
Supplier/provider of the services: Devon Cleaning South Hams Ltd
Total annual spend: £62,202.40
Description of services provided: Office Cleaning
Number of sites the contract covers: 1 site
Contract start date: 01/04/2021
Contract expiry date: 31/03/2024
Contract duration: 3 years - then Tender process
Lift service and maintenance Service contract for lift service and maintenance
Supplier/provider of the services: Kone
Total annual spend: £3,400.00
Description of services provided: Service quarterly of 2 passenger lifts
Number of sites the contract covers: 1 site
Contract start date: 01/11/2022
Contract expiry date: 31/10/2025
Contract duration: 3 years
Food Service contract that is focused around catering services
  No contract in place
General waste services The organisation's primary general waste service contract
  Undertaken In-house. No contract in place
Laundry services Where clothes and linen can be washed and ironed 
Supplier/provider of the services: Johnsons Apprealmasters
Total annual spend: £1,837.13
Description of services provided: Provision of weekly replacement of roller towels and tea towels
Number of sites the contract covers: 1 site
Contract start date: 01/04/2011
Contract expiry date: N/A
Contract duration: 2 yearly rolling contract
Fire equipment services Providing fire safety equipment, servicing and risk assessments 
Supplier/provider of the services:

ADT: Fire and Extinguishers

Firewatch: Fire Risk Assessment

Total regular annual spend: £5,165
Annual Servicing: £5,115 (plus ad hoc spend: repairs over last 3 years: £4,053)
Fire Risk Assessment spend: £50
Description of services provided:

ADT: Providing and maintaining fire safety equipment

Firewatch: Fire Risk Assessment

Number of sites the contract covers:  3 sites
Contract start date:

ADT: 22/05/2020

Firewatch: No contract

Contract expiry date: ADT: 21/05/2024
Contract duration: ADT: 3 years + rollover
Contract: ADT: Quotes
HVAC Heating, ventilation and air conditioning 
Supplier/provider of the services:

Heating: KK Controls

Ventilation and air conditioning: Bartletts

Total regular annual spend:

£3,264.38

KK Controls: Annual Servicing: £1,150.00 (plus ad hoc spend: repairs over last 3 years: £17,505.24)

Bartletts: Annual Servicing: £2,114.38 (plus ad hoc spend: repairs over last 3 years: £4,170.57)

Description of services provided:

KK Controls: Providing and maintaining heating systems

Bartletts: Providing and maintaining ventilation and air conditioning systems

Number of sites the contract covers:

KK Controls: 1 site

Bartletts: 2 sites

Contract start date:

KK Controls: No fixed contract

Bartletts: 05/11/2017

Contract expiry date: Bartletts: 4th November each year
Contract duration: Bartletts: 1 year rolling contract
Contract: Bartletts: Quotes
Responsible Officer: Gavin Priest, Principal Building & Facilities Officer, 01803 861529, gavin.priest@swdevon.gov.uk

 

 

Waste Services for South Hams District Council

South Hams District Council and FCC Environment have mutually agreed that the contract for waste, recycling, street and toilet cleaning services has ended from the beginning of October 2022. From 3 October 2022, the council now operates these services in-house.

The Council holds information in relation to financial payments and contractual deductions to FCC, but has deemed that this information should not be disclosed pursuant to Regulation 12(5)(e) Commercial or industrial information of the Environmental Information Regulations 2004.

A Public Interest Test was undertaken to determine whether the information should be released and the conclusion of this can be found below:


Reasons for disclosure:

  • Disclosure of this information would promote general openness and transparency by the Council
  • Allow the public to understand the Council's decision-making processes
  • Allow the public and council tax payers to understand how finances are spent
  • Allow the public a better understanding in relation to the contract for Waste Collection and Recycling, Street Cleansing, Toilet Cleaning Service

Reasons for non-disclosure:

The public interest in not disclosing the information relating to financial payments and contractual deductions within the contract for Waste Collection and Recycling, Street Cleansing, Toilet Cleaning Service. The disclosure of this information will adversely affect the commercial interests of the Council at a time when Council resources are under pressure.

In order for Regulation 12(5)(e) to be applicable, the ICO states that a number of conditions must be met. These are:

  • Is the information commercial or industrial in nature?
  • Is the information subject to confidentiality provided by law? Is the confidentiality provided to protect a legitimate economic interest?
  • Would the confidentiality be adversely affected by disclosure?

Is the information commercial or industrial in nature?

The information is commercial in nature as it relates to the commercial activity relating to delivering a contract for Waste Collection and Recycling, Street Cleansing, Toilet Cleaning Service. This is a provision of goods and services. Releasing information relating to financial payments and contractual deductions within the contract would place these figures into the public domain.


Is the information subject to confidentiality provided by law and is the confidentiality provided to protect a legitimate economic interest?

The financial payments and contractual deductions within the contract were negotiated with the contractor on the understanding that they would remain confidential. The contract was signed between the two parties on this basis. This can be found under Schedule 12 3.4, Form 4: Commercially Sensitive Information, of the contract. This would have been the same for any company tendering for the contract. These tender competitions are extremely competitive, with extremely tight margins between being successful in winning a contract and not.

The information relating to financial payments and contractual deductions agreed between the contractor and council is neither trivial, nor in the public domain. The Council believe that it is subject to a common law duty of confidence in relation to the figures agreed during the competitive tender process.


Would the confidentiality be adversely affected by disclosure?

As the first three elements of this exception are established, the Council consider that it is inevitable that this element is also met. Disclosure of the truly confidential information into the public domain would inevitably harm the confidential nature of the information by making it publicly available. It would also harm the legitimate economic interests that have been identified.