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Service Update

South Hams District Council and FCC Environment have issued the statement below.

On 12 July 2022, the Executive of South Hams District Council considered a report, with advice from the Council's Waste Working Group. The Waste Working Group advised that the authority and FCC Environment have reached mutual agreement to end their contract for waste, recycling, street and toilet cleaning services.

Both parties agree that the past few years have presented a number of extremely challenging circumstances. In the best interests of the residents of the South Hams, it is proposed that the services will be operated by the Council from Monday, 3 October, 2022.

We will work closely together to ensure a smooth transfer of the services, and keep you informed as we make progress.

The Executive are recommending that the Council approves the proposals when it meets on Thursday 14 July.

Questions and Answers

What happens in the meantime?

Please continue to sort your waste and recycling and put it out on your scheduled collection day and report any missed collections.  The Council will continue to work with FCC Environment until the changeover, and to monitor the services closely.

Why are you doing this?

In the light of recent well-publicised events both the Council and FCC feel it will be in the best interests of our customers.

What happens to the employees now working on the South Hams contract for FCC Environment?

It is the intention to transfer personnel to South Hams District Council. Both the Council and FCC Environment are consulting with the employees affected to this end.

How do I report missed collections?

Please continue to report missed collections using the online service.

Report a Missed Collection

I live in West Devon. Will this affect my services?

No, the delivery of services by FCC in West Devon is not affected by this move.

If you have any questions, please visit our Waste and Recycling pages to Contact the Waste Team

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