The details below explain how the canvass will be carried out this year. There will be two methods of checking that the register is up-to-date and accurate.
Step One - Data Matching
The Electoral Register is securely sent to the Department of Work and Pensions (DWP). The DWP check the details against their database. Local data (e.g. Council Tax records) will be used as a matching exercise too.
- If all the registered people at a property match with DWP or local data, the property goes to Route 1 canvass and these properties will receive a letter (CCA).
- If there are any people at a property that don't match, the property will go to Route 2 canvass and be sent a form (CF - 4 pages) to complete and return.
Step Two - Types of Communication
If you have been sent a letter (CCA)
If your details have matched with DWP records we will send a letter to your property. You do not need to respond unless the details are incorrect. You can add or remove someone from your property by using the link below:
Use the security codes on the letter to log in and complete the information. You can also report changes to us by email.
If you have been sent a form (CF - 4 pages) to complete
If your details have not matched with DWP records we will post a form to the property. The form will have any electors listed that we have currently registered. We will send a blank form if the property is empty. You must respond to this form by law.
There are a range of ways to respond:
- If no change, by automated phone 0800 884 0701
- Online at www.householdresponse.com/southhams
- By email
- By post in the pre-paid envelope provided:
Electoral Registration Officer
South Hams District Council
Follaton House
Totnes
Plymouth Road
TQ9 5NE
If you add any new people, they will also need to complete a registration application. They can do this at GOV.UK - Register to vote. We will send each newly added person an Invitation to Register (ITR) form if they do not apply online.
If we do not receive a response, we will make every attempt to get a response from you. This may be via reminder forms, calling you or visiting your property.
Electors aged 76 or over
If someone in your household is aged 76 or over, but this is not indicated on the canvass communication you can amend these details online using the link below:
You can also amend the canvass communication and return it using the envelope provided, or report changes to us by email.
The electoral register is used to select people for jury service, but if you are aged 76 or over you are not eligible to be a juror. We have to note this on the electoral register so that you are not selected for jury service. If you are under 76 and exempt for other reasons you should not tick the box as this will be dealt with separately by the courts.
ITR (Invitations to Register) Forms
We will send any additions an ITR form to complete for registration. This form helps us to confirm a person's identity so we can add them to the electoral register.
You can help us to save money by registering online as soon as possible.
This is also the quickest and safest way to send us your personal information.
We will send a reminder to anyone who does not respond to an ITR form. If you have not registered, a canvasser might visit your home to collect your information.
Your personal information
We will only use the information you give us for electoral purposes. We look after personal information securely and follow the Data Protection Act 2018. We will not give your personal information to anyone else, unless we must by law.
You can view the Privacy Policy here.