To tell us about a problem, such as a missed bin, fly tip, litter, abandoned vehicle or dog fouling, please use our Report It Page.
Getting in touch
Most issues can be resolved online. It's the quickest and most convenient way to contact us to get help.
Search the website
1. Please use the search box at the top of the page to find information quickly on this website
2. Go to the service you want from the home page.
Local councils and services
Have you come to the right place? Devon County Council and other organisations are responsible for some services. Read our services and statutory duties page for more information.
Still need to get in touch?
You can contact the service you're looking for using the buttons below.
Council Tax
For enquiries about Council Tax, including discounts, exemptions and moving house, please use this link. For Council Tax Reduction, please use the link below.
Council Tax Reduction
For enquiries about Council Tax Reduction, please use this link. For Universal Credit enquiries, please contact the Department for Work and Pensions.
Housing
For queries about Devon Home Choice, concerns about a rough sleeper, housing loans and grants, energy efficiency or housing disrepair.
Housing Benefit
Please use this link for enquiries about housing benefit. For Universal Credit, please contact the Department for Work and Pensions (DWP).
Homelessness
For enquiries about homelessness or the threat of homelessness, evictions, landlord disputes and mediation, please complete this form on Jigsaw.
Business Rates
For enquiries about business rates accounts, moving premises, reliefs, exemptions and small business rate relief, please use this form.
Planning
Please use this form for queries about planning permission, planning applications, conservation areas, listed buildings and land charges.
Street Naming
If you want to change your house name, enquire about naming a new property, or if you need to name and number a new street, please use this form.
Waste and Recycling
For enquiries about domestic waste and recycling collections, including clinical waste, assisted collections and bulky waste, please use this form.
Parking
For enquiries about our car park locations and prices, using RingGo, parking permits and penalty charge notices, please use this form.
Estates
Please use this link for any questions about council-owned land, temporary pavement licences for businesses, premises or holding events.
Elections
For queries about elections, registering to vote or the electoral roll, please use this form. To register to vote, please go to gov.uk/register-to-vote.
Licensing
For information about types of licenses, how much a licence will cost and how to pay, questions about existing licenses or any other related queries.
Environmental Health
For enquiries about nuisance, housing standards, energy grants and loans, food hygiene and safety and registering a food business, please use this form.
Communities
For enquiries about community grants, assets of community value, events on Council land, antisocial behaviour and more.
Trees
For enquiries about protected trees, Tree Preservation Orders (TPOs), ash dieback, trees in conservation areas and tree ownership please use this form.
Website Feedback
If you would like to submit feedback about our new website, report broken links or tell us about an issue with this site, please use this form.
Press and Media
Our communications team handle enquiries from the press and media.
Anything Else
If your enquiry is not about any of the options on this page, you can ask us about something else using this form.
Other ways to reach us
You can contact us by phone on 01803 861234.
Our offices are located in Totnes, Devon at the following address:
South Hams District Council
Follaton House
Plymouth Road
Totnes
Devon
TQ9 5NE
In an emergency, the out-of-hours telephone number is: 01803 861539.
The emergency phone number is only available outside of standard working hours Monday to Friday between 9am and 4:30pm.
Calls to the emergency number during this time will be redirected to the general switchboard number.
Office Hours
| Day | Opening Hours |
|---|---|
| Monday to Friday | 9.00 a.m. to 4.30 p.m. |
| Saturday, Sunday and Bank Holidays | Closed |