Business Rates

Information on your Business Rates (NNDR) bill can be found below.

☎ On average, calls to the Business Rates Team are answered within 24 minutes, but most (75%) are answered within 25 minutes.

☎ Most calls take about 13 minutes to complete.

☎ Our busiest times are 9 to 10 a.m. and over lunchtime. If you can phone outside these times, you may not have to wait as long.

☎ To contact us using another method, please see our Contact Us page where you can send a message through to the team.

☎ To find out more about call times and how we're tackling this issue, please see Call Centre Information.

View Your Business Rates Account Online

Access your business rates account at your convenience without having to contact the Council here.

Pay now or by a variety of payment methods

You can find guidance notes for new business rates customers here.

Notes to help you understand your Business Rates (NNDR) bill.

In some circumstances you may be able to reduce your business rates - find out more here

Information about recent changes to business rates for holiday let and self-catering accommodation.

If you need to tell us about any changes to your business-rated property, you can find the forms to do this here.

If you are a business rates customer, find out what changes you need to tell us about and when to tell us here.

Information about the Government Relief scheme for businesses which will cap bill increases at £600 for some businesses.

If you're worried about making your next payment, don't ignore the situation; we can help.

Information about your bill, explanatory notes, calculating business rates and more.

Use this form to make a business rates enquiry

If you have been notified that your rates have been overpaid, you can complete a Refund Claim Form here.