We now offer web chat, please use the button below to talk directly with one of our Customer Service Team.

Signing up to an online account provides a safe and convenient way to access our Council Tax and Benefits services.

Click Register to continue.

If you already have an account then click Sign in.

If you need to submit a claim for Discretionary Housing Payments or Exceptional Hardship Fund, please use Icon for pdf this form [242.64KB].

If you prefer not to register, you can use this form instead to tell us about a Change in Circumstances. However, you will not be able to log in and see how your claim is progressing once you have submitted the form.


Our Online Account allows you to:

Get answers to your frequently asked questions.

Save any form you have started and come back to finish it later.

Access our services 24/7

View personalised information on your Council Tax account or Benefit claim.

Submit and track online requests such as:

  • apply for a single person discount
  • apply for a discount or exemption
  • tell us you are moving
  • apply for a Direct Debit
  • make a claim for benefits
  • tell us about a change in circumstances

It is easy to get started, all you need is an email address.