With South Hams District Council set to begin charging again from 1 June, the Council is advising people to use the RingGo payment app where possible to help limit the spread of COVID-19.

Cars parked in car park

The Council's concern is for the safety of car park users, local communities and our staff. It is estimated that the virus can survive for several days on hard surfaces. Therefore, we wish to minimise the need for people to touch the parking machines where possible.

Paying via the RingGo App, by phone or online means that fewer people will need to physically touch the machines.

Cllr Keith Baldry, Executive Member for Parking at South Hams District Council, said: "It's clear that social distancing will be a feature of our lives for some time to come and we all need to take action to limit the spread of the virus. If everyone continues to show a willingness to adapt, we can further protect our population as we move forward.

"The RingGo app or their other services enables customers to use our car parks without touching payment machines, protecting themselves, other users and our staff. 

"By using RingGo, you can pay for your parking before you leave home and if you don't have a smartphone or tablet, you can visit their website, text or call them - from your home phone or from a basic model mobile phone.

 "If you need to use the machines, we suggest that you carry hand sanitiser to clean your hands before and after using them. Please respect other car park users and keep two metres apart while queuing for the machine."

Ringo is an excellent way to make parking quick and easy as well as safe. You no longer need to carry change to pay for parking, you do not have to go to the parking machine and there is no ticket to display.

While parked, you can extend your parking time without needing to return to your car and you can even get a VAT receipt if you need one for your business.

If you register for now RingGo and download the app, your mobile phone number and payment information will be saved ready for when you want to park your car.

Each car park has a unique location code, so if you are worried that there will be no signal at the carpark, you can set up payment before you leave home.

You can check the codes for each car park on the South Hams website at www.southhams.gov.uk/wheretopark.

Go online at www.myringgo.co.uk/register - Download the RingGo application for your iPhone or Android phone from the Apple Store or the Android Play Store.

Or call the RingGo number 01642 919000. 

When you register for the service you will be asked to provide your vehicle's number plate, colour and make, plus your credit/debit card details so you can make payments when you use the service.


Issued:  26/05/2020