The number, which will be open from 9 a.m. until 5 p.m., Monday to Friday, will be answered by the Community Co-ordination Team at the Council. Outside of these hours an answerphone service will be available.
The team can help people with a wide range of queries, such as where to get additional help and support, as well as putting residents in touch with their nearest community support group.
The hotline is intended for people who can't access the information and support available through the council's websites or social media.
Cllr Judy Pearce, Leader of South Hams District Council, said: "We'd urge you to keep this number free for those residents who don't have a computer or a smartphone, and find it more difficult to access the help we can provide. I'm pleased that we're able to offer our most vulnerable residents this extra service during this difficult time."
Cllr Neil Jory, Leader of West Devon Borough Council agreed, saying: "It's really important that we support our residents who are vulnerable and need help. Unfortunately these residents are often the most isolated members of our community without the benefits of technology. We want everyone to know that they aren't alone and that if they have any questions they can pick up the phone and speak to us. If we can't help there and then, we'll know someone who can."
The Community Support number in South Hams is 01803 861297.
In West Devon it is 01822 813683.
An answerphone service is available outside of working hours.
16 April 2020