In order to ensure our staff are kept up to date with the latest policies and procedures, we hold training sessions for our call centre staff on the last Wednesday of each month from 3 p.m. until 5 p.m. With the exception of switchboard and benefits, our phones lines will be closed during this time.

We apologise for any inconvenience this may cause.

  • Wed 29 Jan
  • Wed 26 Feb

Our offices are located in Totnes, Devon, at the following address:

South Hams District Council

Follaton House

Plymouth Road




Telephone: 01803 861234

Opening hours

Monday - Friday9am - 5pm
Saturday and SundayClosed
Bank HolidaysClosed
ChristmasPublished on Dec 24


In an emergency and out of hours, the telephone number is 01803 867034

By car or on foot or by public transport

You can see the location of our offices and obtain driving or walking directions from your location on Google Maps.

Bus services run through Totnes from many surrounding towns. You can use the Traveline South West website to plan your journey.

On weekdays Bob the Bus runs from the town centre to the council offices.

By rail

The closest rail station is Totnes and is on the main line between London and Penzance. The offices are approximately 0.9 miles or about 20 minutes walk from the station. A taxi rank is available adjacent to the westbound platform.

By air

Exeter Airport is the closest and has scheduled services from many regional and European airports. The airport is approximately 30 miles from the council offices and there are car hire facilities as well as regular links to Exeter St. Davids railway station.

Please note that from the 1 Apr 2018 we will no longer accept cash or cheque payments at our offices. Please see Cashless Payments for more information.