You must contact us in writing within one month of receiving your decision letter.
If you do not agree with the decision that we have made about your claim for benefit you have three options:
What Can We Review
What Can't We Review
|The amount of income and capital used in our calculations||The Local Housing Allowance for the area you live in|
|The number of bedrooms you are eligible to claim for||The amount the Government says you need to live on|
|Refusal to backdate your claim|
|Overpayment of benefits (the amount and the time period)|
If you would like to appeal a decision we have made about your benefit please write to us. We aim to deal with appeals within 4 weeks of a written request being received.
If you have asked us to review our decision, we will write to you with an explanation of the decision and any changes that we have made. If you still disagree with the decision you still have the right to appeal.