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ICT Support and Maintenance Contracts 2022-23

Every month the Councils receive a number of Freedom of Information Requests regarding our ICT Support and Maintenance contracts. The list below details all our current contracts, and includes:

  • The supplier name
  • A description of the product or service
  • The start and end date of the contract
  • The cost of the product or service

This list will be updated regularly as contracts change.

For more information, please contact mike.ward@swdevon.gov.uk.

You can also see our ICT FOI Library.

SupplierDescriptionStart dateEnd dateCost (£)
Access IntelligencePR Software01 Feb 202231 Jan 2023£8,560.00
AdaxesAdaxes Annual Maintenance and Support21 Apr 202219 Apr 2023£1,215.00
AdeptPower Solutions LtdRiello Mulit Dialog 30kVA UPS09 Jan 202208 Jan 2023£770.00
Bramble Hub LtdAdelante SmartPay Support01 Feb 202131 Jan 2023£30,690.00
BoxxeESET Endpoint Protection Standard20 Jan 202220 Jan 2023£2,497.50
BottomlineExperian payments gateway - annual licence01 Oct 202130 Sep 2022£5,485.00
BottomlinepT-X Annual Service Charge - 3 year, £10,500 per year15 Dec 202114 Dec 2022£10,500.00
BPR LtdPlatinum Subscription to Engage Process Modeller01 Oct 202130 Sep 2022£9,120.00
CadcorpCadcorp maintenance - GeognoSIS/WebMap/ Local Knowledge WS/Find IT WS01 Jan 202231 Jan 2023£13,162.00
CADLineAutodesk AutoCAD Lt Comm Annual Subscription Switched from Maintenance- Year 310 Jul 202110 Jul 2022£2,135.00
CADLineAutoCAD including specialized toolsets Commercial Single User10 Jul 202110 Jul 2022£1,785.00
CADLineCore Design Support 36010 Jul 202110 Jul 2022£885.00
Civica12 Month Civica Digital 360 Enterprise Desktop/36 Month Civica APP31 Jan 202231 Jan 2023£67,000.00
CivicaCivica Community Map Pro01 Apr 202231 Mar 2023£2,063.46
CivicaCivica Inspire Licence Support & Maintenance01 Apr 202231 Mar 2023£1,129.88
CivicaCartology DSI Desktop - Concurrent Licensing01 Apr 202231 Mar 2023£666.69
CivicaModern Gov Annual Support & Maintenance Restricted App01 Feb 202231 Jan 2023£10,974.16
CivicaElections eXpress Annual Fee01 Apr 202131 Mar 2023£7,085.17
CivicaMaintenance for ALDM01 Apr 202131 Mar 2023£540.17
CivicaAnnual Fee for Signature Verification01 Apr 202131 Mar 2023£3,070.24
CivicaAnnual Archiving solution01 Oct 202130 Sep 2022£3,408.90
Civica2022 - 2023 Licence, Support and Maintenance Schedule01 Apr 202231 Mar 2023£3,860.03
CivicaCivica Financials licence fee for Civica Financials parity solution & kofax intelligence scanning 31 Mar 202131 Mar 2024£54,595.00
CivicaAnnual Support & Maintenance for Civica Financials parity solution & kofac intelligence scanning31 Mar 202131 Mar 2024£56,600.00
ConcertoYear One Software Licence for Hosting and support single sign on support26 Jul 202126 Jul 2022£15,166.00
Corbel SolutionsTrustwave Web Marshal, Sophos Anti-Virus, Webfilter - 1 year29 Nov 202128 Nov 2022£8,736.00
HP Information SecurityHP T3500 Service Maintenance Contract Post Warranty 2 year12 Feb 202111 Feb 2022£28,808.00
Essential ComputingResource Central 1524 Oct 202131 Oct 2022£950.00
FMP (was Bond)Teamspirit support and maintenance (South Hams)03 Jun 202102 Jun 2022£15,612.09
GossGoss UK wide postcode lookup service11 Feb 202210 Feb 2023£900.00
GossGoss CMS & Forms (GC7) iCM Core Local Gov solution modules annual support01 Mar 202201 Mar 2023£1,500.00
GossDigital Platform Corporate Edition25 Oct 202024 Oct 2022£25,128.00
GranicusAnnual Hosting & Maint for Gov Delivery Communications Cloud02 Jun 202101 Jun 2022£9,584.40
IdeagenPentana Risk Performance Software17 Jun 202116 Jun 2022£8,705.47
LandmarkAnnual User Fee01 Nov 202131 Oct 2022£250.00
LandmarkStand SolutionCare 8am-6pm19 Oct 202118 Oct 2022£11,369.00
Learning Pool LtdElearning for 500 users29 Jul 202129 Jul 2022£11,640.00
Logo TechAnnual Hosting Fee for Treasury Management01 May 202130 Apr 2022£2,100.00
NetcallLiberty Netcall support renewal 18 Oct 20 to 18 Oct 2104 Nov 202103 Nov 2022£4,924.00
NetcallNetcall Liberty Connect Subscription (15,000 conversations per month)04 Nov 202104 Nov 2021£4,924.00
NetcallStandard Solution Care 8am to 6pm19 Oct 202118 Oct 2022£11,369.00
Northgate now NEC SoftwareFerret Renovator01 Aug 202131 Jul 2022£189.00
Northgate now NEC SoftwareS&M Land Charges/Northgate M3 - SH & WD - NPS SearchNet Solution for WD & SH01 Nov 202131 Oct 2022£20,000.00
Northgate now NEC SoftwareLicence key for Extended Retail Discount NPS Ref:CH/108214-94/11301 Jun 202131 May 2022£950.00
Northgate now NEC SoftwareSoftware Licences for ASSURE and Information at Work,Support & Maint. services01 Jun 202101 Jun 2022£28,000.00
Northgate now NEC SoftwareNPS Revs Bens Citizen Access SaaS Modules etc.01 Oct 202130 Sep 2022£156,294.29
Northgate now NEC SoftwareNPS Citizen Access Discretionary Housing Payment (CA-DHP)01 Oct 202130 Sep 2022£6,750.00
Northgate now NEC SoftwareSupport and Maintenance 2 x Oracle SE2 licences for Assure04 Jun 202203 Jun 2023£2,664.11
Northgate now NEC SoftwareNPS Citizen Access - Discretionary Housing Payment (CA-DHP)01 Sep 202131 Aug 2022£6,750.00
Northgate now NEC SoftwareNPS Application Programs for which the RDBA Service Revenue & Benefits01 Apr 202231 Mar 2023£44,418.72
Northgate now NEC SoftwareNPS Information at work/document hub module09 Feb 202208 Feb 2023£1,500.00
Northgate now NEC SoftwareSupport & Maintenance South Hams and West Devon FINDSCHEME01 Oct 202101 Sep 2022£936.00
Northgate now NEC SoftwareSupport & Maintenance South Hams Single Sign on30 Sep 202030 Sep 2022£3,100.00
Northgate now NEC SoftwareSupport & Maintenance West Devon Single Sign on30 Sep 202030 Sep 2022£3,100.00
Northgate now NEC SoftwareM3 Host Services for Landcharges01 Nov 202031 Oct 2023£20,000.00
Phoenix softwareKevin Mitnick Security Awareness Training Subscription Diamond 500-1000 users 1 year19 Feb 202118 Feb 2022£6,708.39
Premier SolutionsService agreement for Ferry Toll System01 Apr 202231 Mar 2023£4,868.98
Proact IT UK LtdSys Track Cloud Terminer Server31 Mar 202231 Mar 2023£8,761.80
Phoenix softwareKnowBe4 Security Awareness Training Add-on Subscription Diamond 501-1000 users 1yr18 Jan 202218 Jan 2023£6,708.39
PDQ.comPDQ Inventory08 Jan 202208 Jan 2023£450.00
PDQ.comPDQ Deploy08 Jan 202208 Jan 2023£450.00
Real Asset ManagementAnnual Renewal Software Series 400001 Apr 202231 Mar 2023£3,185.72
Recite MeCloud based accessibility software toolbar - 3 years13 Mar 202031 Mar 2023£12,000.00
Real Asset ManagementInform & Package Membership01 Jan 202231 Dec 2022£995.00
Silktide LtdAnnual use of Silktide Monitor03 Jun 202102 Jun 2022£4,074.00
SocitmInform + package for the period 01.01.21 to 31.12.2101 Jan 202231 Dec 2022£995.00
SoftcatBlackberry Enterprise Mobility Suites - Enterprise Edition - MonthlyMonthly£3,882.00
Softcat12 Month 24x7 Support part replacement for HSA-150829 May 202128 May 2022£3,600.00
SoftcatVeeam Backup for Microsoft Office 36526 Apr 202125 Apr 2022£389.75
Software Box (Boxxe)1 Year Renewal for 750 Eset Endpoint Anti-Virus20 Jan 202220 Jan 2023£2,497.50
SunriseSunrise Annual Support/Maintenance18 Sep 202118 Sep 2022£3,479.69
SureCloudPenetrating Testing ITHC internal & External24 Mar 202123 Mar 2022£8,400.00
The AV GroupCouncil Chamber Audio & Visual Systems Support13 Jul 201912 Jul 2022£3,000.00
The AV GroupCouncil Chamber Audio & Visual Systems Support06 Jun 202006 Jun 2023£3,000.00
Thomson ReutersPlanning Cont & Their Enforce LL R21 (Order raised 21.08.17)Monthly£69.00
Trustmarque

Oracle Database Standard edition 2 Named User Plus 1 year, software update licence & support

14 Dec 202114 Dec 2022£5,016.60
TrustmarqueMicrosoft365 and CALS01 Sep 202131 Aug 2022£141,000.00
UpdataWAN connection for FH, KP and OKE - Quarterly charges01 Jan 202201 Mar 2023£4,650.00
WhitespaceAllonMobile Licences01 Jul 202130 Jun 2022£4,650.00

 

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