ICT Support and Maintenance Contracts 2022-23
Every month the Councils receive a number of Freedom of Information Requests regarding our ICT Support and Maintenance contracts. The list below details all our current contracts, and includes:
- The supplier name
- A description of the product or service
- The start and end date of the contract
- The cost of the product or service
This list will be updated regularly as contracts change.
For more information, please contact mike.ward@swdevon.gov.uk.
You can also see our ICT FOI Library.
| Supplier | Description | Start date | End date | Cost (£) |
|---|---|---|---|---|
| Access Intelligence | PR Software | 01 Feb 2022 | 31 Jan 2023 | £8,560.00 |
| Adaxes | Adaxes Annual Maintenance and Support | 21 Apr 2022 | 19 Apr 2023 | £1,215.00 |
| AdeptPower Solutions Ltd | Riello Mulit Dialog 30kVA UPS | 09 Jan 2022 | 08 Jan 2023 | £770.00 |
| Bramble Hub Ltd | Adelante SmartPay Support | 01 Feb 2021 | 31 Jan 2023 | £30,690.00 |
| Boxxe | ESET Endpoint Protection Standard | 20 Jan 2022 | 20 Jan 2023 | £2,497.50 |
| Bottomline | Experian payments gateway - annual licence | 01 Oct 2021 | 19 Dec 2022 | £5,485.00 |
| Bottomline | pT-X Annual Service Charge - 3 year, £10,500 per year | 15 Dec 2021 | 14 Dec 2022 | £10,500.00 |
| BPR Ltd | Platinum Subscription to Engage Process Modeller | 01 Oct 2022 | 30 Sep 2023 | £9,300.00 |
| Cadcorp | Cadcorp maintenance - GeognoSIS/WebMap/ Local Knowledge WS/Find IT WS | 01 Jan 2022 | 31 Jan 2023 | £13,162.00 |
| CADLine | Autodesk AutoCAD Lt Comm Annual Subscription Switched from Maintenance - Year 3 | 10 Jul 2022 | 10 Jul 2023 | £2,135.00 |
| CADLine | AutoCAD including specialized toolsets Commercial Single User | 10 Jul 2022 | 10 Jul 2023 | £1,785.00 |
| CADLine | Core Design Support 360 | 10 Jul 2022 | 10 Jul 2023 | £885.00 |
| Civica | 12-Month Term Licence and Support & Maintenance extension for Civica Digital360 Enterprise Desktop (already in place) | 25 Nov 2022 | 31 Jan 2024 | £76,000.00 |
| Civica | Civica Community Map Pro | 01 Apr 2022 | 31 Mar 2023 | £2,063.46 |
| Civica | Civica Inspire Licence Support & Maintenance | 01 Apr 2022 | 31 Mar 2023 | £1,129.88 |
| Civica | Cartology DSI Desktop - Concurrent Licensing | 01 Apr 2022 | 31 Mar 2023 | £666.69 |
| Civica | Modern Gov Annual Support & Maintenance Restricted App | 01 Feb 2022 | 31 Jan 2023 | £10,974.16 |
| Civica | Elections eXpress Annual Fee | 01 Apr 2021 | 31 Mar 2023 | £7,085.17 |
| Civica | Maintenance for ALDM | 01 Apr 2021 | 31 Mar 2023 | £540.17 |
| Civica | Annual Fee for Signature Verification | 01 Apr 2021 | 31 Mar 2023 | £3,070.24 |
| Civica | Annual Archiving solution | 01 Oct 2022 | 30 Sep 2023 | £3,835.01 |
| Civica | 2022 - 2023 Licence, Support and Maintenance Schedule | 01 Apr 2022 | 31 Mar 2023 | £3,860.03 |
| Civica | Civica Financials licence fee for Civica Financials parity solution & kofax intelligence scanning | 31 Mar 2021 | 31 Mar 2024 | £54,595.00 |
| Civica | Annual Support & Maintenance for Civica Financials parity solution & kofac intelligence scanning | 31 Mar 2021 | 31 Mar 2024 | £56,600.00 |
| Concerto | Concerto Annual Support and Hosting 22/23 | 01 Sep 2022 | 31 Aug 2023 | £28,500.00 |
| Corbel Solutions | Trustwave Web Marshal, Sophos Anti-Virus, Webfilter - 1 year | 29 Nov 2022 | 28 Nov 2023 | £10,179.00 |
| Essential Computing | Resource Central 25-room licence | 01 Nov 2022 | 31 Oct 2023 | £1,840.75 |
| Goss | Goss UK wide postcode lookup service | 11 Feb 2022 | 10 Feb 2023 | £900.00 |
| Goss | Goss CMS & Forms (GC7) iCM Core Local Gov solution modules annual support | 01 Mar 2022 | 01 Mar 2023 | £1,500.00 |
| Goss | Content Platform Corporate Edition | 01 Nov 2022 | 31 Oct 2024 | £21,000.00 |
| Granicus | GovDelivery Subscription | 02 Jun 2022 | 01 Jun 2023 | £10,063.62 |
| Ideagen | Pentana Risk Performance Software | 18 Jun 2022 | 17 Jun 2023 | £9,651.23 |
| Landmark | Historical National Grid Mapping Licence | 01 Nov 2022 | 31 Oct 2023 | £250.00 |
| Landmark | Stand SolutionCare 8 a.m. to 6 p.m. | 19 Oct 2022 | 18 Oct 2023 | £11,369.00 |
| Learning Pool Ltd | Elearning for 500 users | 29 Jul 2022 | 29 Jul 2023 | £11,640.00 |
| Logo Tech | Annual Hosting Fee for Treasury Management | 10 May 2022 | 10 May 2023 | £2,100.00 |
| MHR | iTrent Application Software quarterly charges | 27 Nov 2022 | 26 Feb 2023 | £5,542.00 |
| Netcall | Netcall Liberty Connect Subscription (15,000 conversations per month) | 04 Nov 2022 | 03 Nov 2023 | £7,680.00 |
| Netcall | Netcall Liberty Converse Support | 19 Oct 2022 | 18 Oct 2023 | £12,871.00 |
| Netcall Liberty Create | Low-code development platform | 03 Feb 2020 | 02 Feb 2024 | £73,251.00 |
| Northgate now NEC Software | Ferret Renovator | 01 Aug 2022 | 31 Jul 2023 | £189.00 |
| Northgate now NEC Software | S&M Land Charges/Northgate M3 - SH & WD - NPS SearchNet Solution for WD & SH | 01 Nov 2022 | 31 Oct 2023 | £20,000.00 |
| Northgate now NEC Software | Licence key for Extended Retail Discount NPS Ref:CH/108214-94/113 | 01 Jun 2022 | 31 May 2023 | £950.00 |
| Northgate now NEC Software | Software Licences for ASSURE and Information at Work, Support & Maint. services | 01 Jun 2022 | 01 Jun 2023 | £28,000.00 |
| Northgate now NEC Software | NPS Revs Bens Citizen Access SaaS Modules etc. | 01 Oct 2022 | 30 Sep 2023 | £156,294.29 |
| Northgate now NEC Software | NPS Citizen Access Discretionary Housing Payment (CA-DHP) | 01 Oct 2022 | 30 Sep 2023 | £9,000.00 |
| Northgate now NEC Software | Support and Maintenance 2 x Oracle SE2 licences for Assure | 04 Jun 2022 | 03 Jun 2023 | £2,664.11 |
| Northgate now NEC Software | NPS Citizen Access - Discretionary Housing Payment (CA-DHP) | 01 Sep 2022 | 31 Aug 2023 | £6,750.00 |
| Northgate now NEC Software | NPS Application Programs for which the RDBA Service Revenue & Benefits | 01 Apr 2022 | 31 Mar 2023 | £44,418.72 |
| Northgate now NEC Software | NPS Information at work/document hub module | 09 Feb 2023 | 08 Feb 2024 | £1,500.00 |
| Northgate now NEC Software | Support & Maintenance South Hams and West Devon FINDSCHEME | 01 Oct 2022 | 01 Sep 2023 | £936.00 |
| Northgate now NEC Software | Support & Maintenance South Hams Single Sign on | 30 Sep 2022 | 30 Sep 2024 | £3,100.00 |
| Northgate now NEC Software | Support & Maintenance West Devon Single Sign on | 30 Sep 2022 | 30 Sep 2024 | £3,100.00 |
| Northgate now NEC Software | M3 Host Services for Landcharges | 01 Nov 2020 | 31 Oct 2023 | £20,000.00 |
| Phoenix software | KnowBe4 Security Awareness Training Add-on Subscription Diamond 501-1000 users 1 year | 18 Jan 2022 | 18 Jan 2023 | £6,708.39 |
| Premier Solutions | Service agreement for Ferry Toll System | 01 Apr 2022 | 31 Mar 2023 | £4,868.98 |
| Proact IT UK Ltd | Sys Track Cloud Terminer Server | 31 Mar 2022 | 31 Mar 2023 | £8,761.80 |
| Phoenix software | KnowBe4 Security Awareness Training Add-on Subscription Diamond 501-1000 users 1yr | 18 Jan 2022 | 18 Jan 2023 | £6,708.39 |
| PDQ.com | PDQ Inventory | 08 Jan 2022 | 08 Jan 2023 | £450.00 |
| PDQ.com | PDQ Deploy | 08 Jan 2022 | 08 Jan 2023 | £450.00 |
| Real Asset Management | Annual Renewal Software Series 4000 | 01 Apr 2022 | 31 Mar 2023 | £3,185.72 |
| Real Asset Management | Inform & Package Membership | 01 Jan 2023 | 31 Dec 2023 | £995.00 |
| Recite Me | Cloud based accessibility software toolbar - 3 years | 13 Mar 2020 | 31 Mar 2023 | £12,000.00 |
| Silktide Ltd | Annual use of Silktide Monitor | 01 Jun 2022 | 31 May 2023 | £4,196.22 |
| Socitm | Inform + package for the period 1 Jan 23 to 31 Dec 23 | 01 Jan 2023 | 31 Dec 2023 | £995.00 |
| Softcat | Blackberry Enterprise Mobility Suites - Enterprise Edition - Monthly | Monthly | £3,882.00 | |
| Softcat | 12 Month 24x7 Support part replacement for HSA-1508 | 29 May 2022 | 28 May 2023 | £3,600.00 |
| Softcat | Veeam Backup for Microsoft Office 365 | 26 Apr 2022 | 25 Apr 2023 | £389.75 |
| Software Box (Boxxe) | 1 Year Renewal for 750 Eset Endpoint Anti-Virus | 20 Jan 2022 | 20 Jan 2023 | £2,497.50 |
| Sprout Social | Social media management tool | 31 May 2022 | 31 May 2023 | £4,268.14 |
| Sunrise | Sunrise Annual Support/Maintenance | 22 Sep 2022 | 18 Sep 2023 | £3,887.00 |
| SureCloud | Penetrating Testing ITHC internal & External | 27 Oct 2022 | 27 Oct 2023 | £9,450.00 |
| The AV Group | Council Chamber Audio & Visual Systems Support - Follaton | 13 Jul 2022 | 12 Jul 2025 | £3,000.00 |
| The AV Group | Council Chamber Audio & Visual Systems Support - Kilworthy | 06 Jun 2020 | 06 Jun 2023 | £3,000.00 |
| Thomson Reuters | Planning Cont & Their Enforce LL R21 (Order raised 21 Aug 17) | Monthly | £69.00 | |
| Trustmarque | Oracle Database Standard edition 2 Named User Plus 1 year, software update licence and support | 14 Dec 2022 | 14 Dec 2023 | £5,016.60 |
| Trustmarque | Microsoft 365 and CALS | 01 Sep 2022 | 31 Aug 2023 | £141,000.00 |
| Trustmarque | Microsoft Teams Room Pro licence for 6 users | 01 Dec 2022 | 30 Nov 2023 | £1,914.00 |
| Updata | WAN connection for FH, KP and OKE - Quarterly charges | 01 Jan 2022 | 01 Mar 2023 | £4,650.00 |
| Whitespace | AllonMobile Licences | 01 Jul 2022 | 30 Jun 2023 | £4,650.00 |
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