Enforcement action is discretionary and local planning authorities should act proportionately in responding to suspected breaches of planning control.
Have you checked if planning permission already exists? First, check to see if any permission exists for the development you wish to report. You can do this on our website using our Search page. For us to be able to fully investigate your concerns, we require as much information as possible from you.
Have you checked if planning permission is required for the work taking place? If not, please check using the Planning Portal website page.
Is the issue regarding any of the following?
If so, these are civil matters so please contact Citizens' Advice or seek legal advice. The Council is not a responsible authority for these matters.
We also have no power to investigate:
Loss of value to your property.
Loss of a view.
Boundary and neighbour disputes.
Impact on private drainage systems.
Inappropriate or personal comments.
To make sure that we effectively investigate alleged breaches of planning control we will undertake the following if appropriate to the case:
All complaints made by private individuals or companies are kept confidential, your name will not be disclosed without your knowledge and agreement, unless we are legally required to do so.
Unless you have a good reason for not giving us your details, and explain why, anonymous complaints will not normally be investigated and cannot be reported online.
Ourand has further information (Appendix 2 for Planning Enforcement).