RingGo is a quick, easy to use mobile phone service, which lets you pay for your parking with a credit or debit card, rather than using cash at a machine.

Why should I use RingGo?

  • You no longer need to carry change to pay for parking.
  • You don't have to visit a parking machine.
  • You don't need to display a parking ticket - the Civil Enforcement Officers check which vehicles are parked with RingGo via their handheld units.
  • You can extend your parking time without returning to the car park.
  • If you need a VAT receipt for your business, you can request one.

How do I register with RingGo?

  • Online at www.myringgo.co.uk/register
  • Download the RingGo application for your iPhone or Android phone from the Apple Store or the Android Play Store
  • Call the RingGo number 01642 919000

When you register for the service you will be asked to provide your vehicle's number plate, colour and make, plus your credit/debit card details so you can make payments when you use the service.

How does RingGo work?

Once you have registered for the service, RingGo recognises your mobile phone number and retrieves your payment information. If you are using the app, your details will be stored and ready for use.

Whichever way you access the service you will be asked to provide:

  • The location code where you are parked. Each car park offering RingGo has its own unique location number. You can find this on the signs in the cark park, or by using the map function of the smartphone application.
  • The length of time you want to park, and
  • The three digit security code on the signature strip on the back of your payment card.

How do I pay for parking with RingGo? 

There are several ways to pay to park with RingGo:

  • Using the iPhone or Android app
  • By calling the RingGo phone line - 01642 919000
  • Via SMS text message by following the instructions on the signage in the car park
  • Online at www.myringgo.co.uk/register

Does RingGo cost more than the normal ticket charge?

There is a 20p convenience fee for paying to park with RingGo.

If you ask for a confirmation text message of your parking payment or a text reminder for when your parking is going to run out, you will also be charged a small fee of 10p per text message received.

How do I get more information?

Visit www.myringgo.co.uk for terms and conditions and further information.